Frequently Asked Questions
Everything you need to know about shopping with Infinite Definite.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.
How can I track my package?
Once your order is dispatched, an email notification will be sent to you containing a direct link to the carrier's tracking portal.
Are your products covered by a warranty?
Most of our products come with a 12-month manufacturer warranty against defects. If you experience any issues with quality, please reach out to our customer service team immediately.